Shipping Information

Everything you need to know about our delivery options and policies

Delivery Options

Standard Delivery

Regular delivery service with tracking

Delivery Time

1-5 business days

Cost

Free over minimum order
Most Popular
Express Delivery

Priority delivery for urgent orders

Delivery Time

1-2 business days

Cost

Additional $5

Shipping Zones & Rates

ZoneAreasCostDelivery TimeMin Order for Free Shipping
Beirut

Beirut City, Hamra, Verdun, Achrafieh

Free
1-2 days$25
Mount Lebanon

Jounieh, Baabda, Metn, Keserwan

$3
2-3 days$35
North Lebanon

Tripoli, Zgharta, Batroun, Bcharre

$5
3-4 days$50
South Lebanon

Sidon, Tyre, Nabatieh, Jezzine

$5
3-4 days$50
Bekaa Valley

Zahle, Baalbek, Bekaa regions

$7
4-5 days$60

How It Works

Order Placed

Your order is received and payment is confirmed

Order Confirmed

We review your order and send confirmation

Preparing Order

Your items are carefully packed with love

Order Shipped

Your package is on its way with tracking info

Delivered

Your Hatan products arrive safely at your door

Important Information
  • Orders are processed within 1-2 business days
  • No deliveries on weekends and public holidays
  • Contact us if you need to change delivery address
  • Tracking information sent via SMS and email
  • Delivery may be delayed during peak seasons
Packaging & Care

We take special care in packaging your natural beauty products:

  • Eco-friendly, recyclable packaging materials
  • Secure packaging to prevent damage during transit
  • Special handling for fragile items
  • Beautiful Hatan-branded packaging perfect for gifts
Need Help with Shipping?

Our customer service team is here to assist with any shipping questions.

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