Terms of Service
Last updated: 7/11/2025
Welcome to Hatan. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Services
Hatan provides an e-commerce platform for purchasing handmade soaps and natural oils. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
3. Orders and Pricing
All orders are subject to acceptance and availability. Prices are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.
4. Payment Terms
Payment is required at the time of purchase. We accept various payment methods including Whish Money and cash on delivery. All prices are in USD unless otherwise specified.
5. Shipping and Delivery
We ship throughout Lebanon. Delivery times may vary based on location and product availability. Risk of loss and title for products passes to you upon delivery to the shipping address you provided.
6. Returns and Refunds
We accept returns within 14 days of delivery for unused products in original packaging. Refunds will be processed to the original payment method. Customer is responsible for return shipping costs unless the item was defective.
7. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
8. Intellectual Property
All content on this website, including text, images, logos, and designs, is owned by Hatan or our licensors and is protected by copyright and other intellectual property laws. You may not use our content without permission.
9. Limitation of Liability
To the maximum extent permitted by law, Hatan shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.
10. Governing Law
These terms are governed by the laws of Lebanon. Any disputes shall be resolved in the courts of Lebanon.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of any changes.
Contact Information
For questions about these Terms of Service, please contact us at legal@hatan.app or through our website contact form.